- HealthTalker will closely guard the personal information you have provided to us as part of your registration.
- HealthTalker will not sell or share the personal information you provide to us with third parties without your direct consent or as required by law.
- You should think carefully before disclosing any personal information on a HealthTalker Online Community. Such information is available to all members of the same HealthTalker Online Community and is therefore neither private nor confidential.
- Authentication of identity on the Internet is difficult and therefore HealthTalker cannot confirm that each Member is who they claim to be. Use caution and common sense when participating in any HealthTalker Online Community, particularly since other people's information may be offensive, harmful or inaccurate.
- You need to be at least 18 years old if you want to register to use this Website.
Information We Collect
Non-Personal Information We Collect About You
HealthTalker tracks certain information such as type of browser and log on time for our own use. HealthTalker uses this information solely to track where our users may be coming from and what type of software they are using. We keep this information so we can continuously improve our users’ online experience and improve the HealthTalker Website. None of this information can ever be traced back to a specific person and is useful only to HealthTalker.
Personally Identifiable Information We Collect About You
Emails You Send to HealthTalker
Emails to You
At registration and at various times as a registered HealthTalker Member, you will be given the option of receiving periodic informational emails from HealthTalker. These emails will not contain Personal Health Information. You may unsubscribe or change any of your email preferences by clicking on the applicable links in the emails you receive from HealthTalker or by changing your profile within HealthTalker. If you are experiencing difficulties with our automated unsubscribe service, please select the Contact Us link on the Website.
When you use HealthTalker's "Tell a Friend" functionality, HealthTalker may include your first and last name in the subject line of the email to identify you as having made the request to send the email. This email may include certain links to health content as defined by the particular Program. HealthTalker does not retain the email addresses that are provided for "Tell a Friend" emails by Members. HealthTalker only uses your friend's email address to send your friend the particular email you requested and will not directly contact that individual for marketing or other purposes.
Depending on the program, Members may have access to a HealthTalker Online Community. Members with similar medical conditions, concerns, and interests can share information and support one another. Any information shared (including Personally Identifiable and Personal Health Information) that you reveal in a HealthTalker Online Community is, by design, open to those other Members who are participants in the same Program, but is password-protected and all Online Community content is maintained on a secure server. However, you should remember that authentication of identity on the Internet is difficult and therefore HealthTalker cannot and does not confirm that each Member is who they claim to be. Therefore, you should think carefully before disclosing any Personally Identifiable or Personal Health Information in any HealthTalker Online Community or Forum.
We are committed to protecting the privacy of children. Neither HealthTalker nor any of its services are designed or intended to attract children under the age of 18. We do not collect Personally Identifiable Information from any person we actually know is under the age of 18.
A parent or guardian who becomes a HealthTalker and provides information related to the health condition of a minor is solely responsible for providing supervision of the minor's use of HealthTalker, if any. The parent or guardian also assumes full responsibility for the interpretation and use of any information provided through HealthTalker for the minor.
Listed below are some of the security procedures that HealthTalker uses to protect your privacy:
- Requires both a personal username (log-in name) and a password in order for users to access their Personally Identifiable Information or Personal Health Information.
- Uses firewalls to protect information held in our servers.
- Utilizes Secure Socket Layer (SSL) encryption in transmitting Personally Identifiable Information to our servers. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption.
- Closely monitors the limited number of HealthTalker employees who have potential access to your Personally Identifiable Information.
- Backs-up our systems with a third party service provider to protect the integrity of your Personally Identifiable and Personal Health Information.
Despite HealthTalker’s efforts to protect your Personally Identifiable Information and Personal Health Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
Becoming a Member
In order to become a HealthTalker Member, a user must first complete the registration form. During registration a user is required to give his or her contact information (such as name, e-mail address, and postal address). Users may be asked to voluntarily provide Personal Health Information to enable delivery of relevant program training, benefits, and communications.
When you become a Member of HealthTalker, you will create a password and an account. You are responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to immediately notify HealthTalker of any unauthorized use of your account or any other breach of security known to the member.
Established Members may receive periodic program emails specific to the program to which they belong. Members may "opt out" of these emails at their own discretion. Depending on the specific requirements for the program, opting out of periodic program emails may cause your program membership to be terminated.
Under rare circumstances HealthTalker may need to contact specific or all users in order to make an important announcement about the HealthTalker site or service changes. Members are not able to unsubscribe, or "opt-in/opt-out" of these announcements because they may contain very important information regarding their accounts. HealthTalker reserves the right to contact users with regard to their account at any time for purposes osuch as correcting account errors or supplying important information that HealthTalker deems relevant.
Disclosure of Your Information
Disclosure to Linked Sites
Updating and Removing Your Personal Information
HealthTalker Members have the option of modifying their account information from the "My Account" page of the main HealthTalker Website. If after reviewing this page, you still want to correct, update, or remove the Personally Identifiable Information or Personal Health Information you provided to us, please select the "Contact Us" link on the Website.
We remove Personal Health Information only at the request of the authorized user. In order to verify that it is the authorized user requesting removal of his/her Personal Health Information, we require you to send a signed statement, including your name, address, email address and birth date, to the address below authorizing HealthTalker to remove your Personal Health Information from our active databases and other readily searchable media. Upon receiving your request, your personal health identifiers stored in active databases and other readily searchable media will be removed so that you cannot be identified or associated with any Personal Health Information you previously provided. Mail your requests to:
Attn: Officer of Privacy
63 Chapel Street
Newton, MA 02458
Upon your request, we will delete your Personally Identifiable or Personal Health Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to HealthTalker from our servers.